BiXiongAI

Privacy Policy

Last updated: October 29, 2026 · Operated by Bixiong Brand Design (Xi'an) Co., Ltd. ("BiXiongAI", "we", "us")

This Privacy Policy explains how BiXiongAI (available at bixiongai.com) collects, uses, and protects your information when you use our AI-powered logo and design service.

1. Information We Collect

2. How We Use Your Information

We do not sell your personal data, and we do not use your uploaded images or prompts for advertising.

3. Payments

Payments for credit packages are processed by Creem, acting as Merchant of Record. When you make a purchase, your payment details are handled directly by Creem and its payment providers under their own privacy policies. We never see or store your full card number.

4. Third-Party AI Processing

To generate images, your prompts and reference images are sent to third-party AI model providers through our processing pipeline. These providers process the content solely to fulfill your generation request. Please avoid submitting confidential or sensitive personal information in prompts or uploaded images.

5. Data Retention & Deletion

Your designs and account data are retained while your account is active. You may request deletion of your account and associated data at any time by emailing us; we will process the request within 30 days, except where retention is required by law (e.g., transaction records).

6. Your Rights

You may access, correct, export, or delete your personal information, and withdraw consent where processing is based on consent. Contact us using the details below to exercise these rights.

7. Security

We apply industry-standard measures including encrypted transport (HTTPS), hashed passwords, and access controls. No method of transmission is 100% secure, but we work continuously to protect your data.

8. Children

The service is not directed to children under 13 (or the equivalent minimum age in your jurisdiction), and we do not knowingly collect their data.

9. Contact

Questions about this policy: support@bixiongai.com